Community mental health navigator

Building Hope is excited to announce that Summit County now has 3 full-time Community Mental Health Navigators!  

what is mental health navigation?

Mental health navigation is a new and unique service that helps Summit County residents navigate the complex system of mental health care and gets people connected to the appropriate resource when they experience barriers to access.


  • Help reduce or eliminate barriers to accessing mental health care
  • Guide you to the community resources to help youget the care you need when you need it
  • Coordinate your care with various service providers
  • Assist you with what to do and how to do it
  • Educate you about available treatment options
  • Follow-Up with you and your mental health provdiers to be sure that your care is on track and you are getting what you need

services offered:

  • Finding a therapist
  • Affording therapy and prescriptions
  • Understanding insurance
  • Connecting you to drug and alcohol treatment
  • Making healthy choices
  • Positive thinking
  • Controlling anger
  • Managing stress
  • Finding inpatient treatment
  • Finding community resources/support groups
  • Does NOT provide mental health therapy
  • Is NOT a resource in crisis situations


meet Rachel Miller

mental health navigation team lead

Rachel Miller is a Summit County native, born and raised in Frisco, CO. After graduating from Summit High School, she attended Azusa Pacific University in Los Angeles, CA, where she earned a Bachelors of Social Work and Bachelors of Arts in Spanish. From there, Rachel accepted a position teaching Spanish in Memphis, TN through Teach for America where she served youth for two years. In 2015, she returned to Colorado to earn her Masters of Social Work from the University of Denver. While at DU, she concentrated in Children and Youth Resiliency and earned a certificate in Social Work with Latinos/as. Upon graduation, she was offered a fellowship with the Colorado I Have a Dream Foundation providing wraparound case management and supportive services to a caseload of Denver youth. In 2017, she returned to Summit County to take a position with the Family Intercultural Resource Center working with families through the Colorado Community Response program. After becoming a licensed social worker in 2018, Rachel joined the Building Hope team as the organization’s first mental health navigator. When she’s not with clients and community partners at work, Rachel can be found with her husband and close family rock climbing, biking, and skiing in the mountains.

meet Casey Donohoe

mental health navigator

Casey was born and raised in Baltimore, MD and then ventured west to attend college at Northwestern University for her Undergrad degree. While at Northwestern she was a member of 4 national championship lacrosse teams and got to meet 2 presidents because of this! She continued her journey out west and settled in Breckenridge, Colorado in 2009. A recent graduate of the University of Denver’s Graduate School of Social Work, Casey earner her Masters of Social Work (MSW) in 2019. She has worked many jobs while living in Summit County including as a restaurant manager, homeschool teacher, ski instructor, amongst others. She feels her strong ties to community members, specifically the workforce population allows her to navigate through the system with people as they start the important process of bettering their mental health. She enjoys working with people of all ages, children, families, and seniors and loves helping people find their strengths and realize their resiliencies. When not working, Casey enjoys going to concerts (specifically named “Phish”), skiing, mountain biking, hiking with her dog (Piper, named after the band “Phish”) and hanging out with friends and family. Casey is super excited to be a part of both the Building Hope initiative and the FIRC.

get services from our MENTAL HEALTH NAVIGATOR

PLEASE CLICK HERE AND FILL OUT A REFERRAL FORM to get connected to Rachel and obtain navigation services

(Please note that the Community Mental Health Navigator is NOT AN EMERGENCY RESOURCE. If you are in crisis or needing support immediately, please dial 911 or call Colorado Crisis Services 1-844-493-8255)


frequently asked questions about the mental health navigator:

where will the navigator work?

The Mental Health Navigator will be housed at the Family Intercultural Resource Center (FIRC) but will also travel around to different partner agencies to support other agency's clients.

how much does it cost to use the mental health navigator?

The Mental Health Navigator's services are supported through the Building Hope budget in conjunction with a Colorado Health Foundation grant, so it is completely free for the community to use!

Is the navigator bilinugal?

Yes, our Mental Health Navigator is fully bilingual in both Spanish and English.

does the navigator provide therapy?

No, this is a non-clinical position which means that while the Mental Health Navigator will provide supportive services, they are not therapy services. While our Mental Health Navigator has an extensive background in mental health, she is not licensed as a therapist. 

Rachel and Casey