Having the tools to identify when someone is in a crisis and knowing how to respond can truly save lives. Mental health education also provides an opportunity to reduce stigma by presenting the facts about mental health, debunking common myths and discussing the topic of mental health in an open,  judgment-free way. That’s why an important part of Building Hope’s work is to provide mental health training to our community and empower residents of Summit County to respond to mental health issues with compassion, knowledge and the proper tools. You don’t need to be a mental health professional to help someone in crisis and our trainings provide you with all the information you need to know to help someone who is struggling.

We currently implement two evidence-based mental health trainings that are registered by the Substance Abuse Mental Health Services Administration's (SAMHSA) National Registry of Evidence-based Programs and Practices (NREPP).

  • QUESTION, PERSUADE, REFER (QPR) - one hour suicide prevention training
  • MENTAL HEALTH FIRST AID (MHFA) - eight hour training around major general mental illness, response to crisis and stigma reduction

COMMUNITY TRAININGS - Building Hope usually offers a few mental health trainings such as MHFA every year. If you do not see any upcoming mental health training dates on the calendar of events, feel free to reach out to us at

WORKPLACE AND EMPLOYER TRAININGS: Building Hope also offers both of these trainings to businesses and workplaces. If you are interested in bringing one of these trainings into your workplace, please email us at

Want more detailed information about the trainings? See below

Mental Health First Aid

Mental Health First Aid is an international evidence-based training program that teaches individuals to identify, understand and respond to those in mental health and substance abuse crises. MHFA encompasses two curricula: a core program tailored for adults called Adult Mental Health First Aid and Youth Mental Health First Aid, a training program for adults that work with youth. Each are available as interactive 8-hours courses and can be conducted as a one-day seminar or across multiple days to accommodate tight schedules. 

Here's what you can expect to learn at the training:

  • What are common mental health disorders? What do they look and feel like?
  • Typical vs. Atypical youth development (Youth MHFA)
  • Signs and symptoms of mental health and substance abuse emergencies
  • A five-step action plan to connect people in crisis to support systems
  • Myth busting and fact sharing about mental health and emotional challenges
  • Non-judgmental communication and listening skills
  • Local, state, and national behavioral health resources
  • The aims of Mental Health First Aid are to:
  • Reduce stigma
  • Create a common language around mental health
  • Preserve life when a person may be a danger to self or others
  • Help others identify, prevent or intervene early when mental health challenges occur
  • Promote and enhance recovery

PRO: Mental Health First Aid is the most informative and comprehensive training around all aspects of mental health. It provides an introduction and general knowledge base for many mental health issues, including but not limited to: anxiety, depression, mood disorders, substance misuse and abuse. In addition to general information about common mental health disorders, the training provides a five-step action plan for crisis situations. Attendees participate in activities to practice and rehearse the evidence-based Crisis Response. Attendees utilize role play to garner skills and confidence to employ techniques comfortably and effectively. Employers can break up training (1 eight hour session; 2 four hour sessions; 4 two hour sessions).

CON: Possibly difficult for employers to implement because of length of training. 

If you would like more information about Mental Health First Aid, please visit:

Question Persuade Refer

the 3 simple steps anyone can learn to help save a life from suicide.Just as people trained in CPR and the Heimlich Maneuver help save thousands of lives each year, people trained in QPR learn how to recognize the warning signs of a suicide crisis and how to question, persuade, and refer someone to help. You do not need to be a mental health professional to save a life. You can help and this training will teach you how. QPR can be learned in our Gatekeeper course in as little as one hour.

  • As a QPR-trained Gatekeeper you will learn to:
  • Recognize the warning signs of suicide
  • Know how to offer hope
  • Know how to get help and save a life

PRO: QPR training lasts an hour and is easy for employers to implement.

CON: QPR is a very basic training specific to crisis situations. Time constraints do not allow for interactive training scenarios

Click here to learn more about QPR.



"Everything that is done in the world is done by hope."

- Martin Luther King Jr.



"No matter how dark the moment, love and hope are always possible"

- George Chakiris


"I have always believed that hope is the stubborn thing inside of us that insists that despite all evidence to the contrary, something better awaits us"

- Barack Obama


" Hope is the thing with feathers that perches in the soul and sings the tune without the words, and never stops at all."

- Emily Dickinson

"When you walk to the edge of all the light you have and take that first step into the darkness of the unknown, you must believe that one of two things will happen, there will be something solid for you to stand upon, or you will be given wings to fly."

- Patrick Overton


"The biggest lie to buy into is to think that you’re alone... You’re not. Hope is always closer than you know. You’re more loved than you feel. And you’re stronger than you realize."

- Bethany Morris


"Empathy is simply listening, holding space, withholding judgment, emotionally connecting and communicating that incredibly healing message of "you’re not alone".

- Unknown



"Small acts, when multiplied by millons of people, can transform the world."

- Howard Zinn



"Ah, kindness, what a simple way to tell another struggling soul that there is love to be found in this world."

- Anonymous

"I realized that there are a lot of other people out there who can relate to what I’ve been though. So I’ve become more comfortable with sharing some of my story and letting people know that I have been through hardship too."

- Emily Steingart (Faces of Hope)


"I struggle, but I continue to choose the high road. When I share I feel a little bit lighter because I’m being honest with myself."

- Emily Steingart (Faces of Hope)

"Life is fragile and I now know it is also unpredictable. Glenn’s death has underscored a core belief of mine that we are able to overcome most all of what life throws in our paths by acknowledging it, accepting it, feeling it and knowing that we will, with time, feel the warmth of the sun and another beautiful day."

- Marsha Cooper (Faces of Hope)

"I think the point of ‘normalizing’ it (mental health) is that many many others feel that shadow so we shouldn’t be afraid to talk about it. It doesn’t mean that myself or anyone else suffering has done something wrong. It just is."

- Sam Higby (Faces of Hope)


"Nothing missed and no regrets. Live on in peace, health and happiness. Look for meaning where you can and cherish the mystery when you can’t."

- Same Higby (Faces of Hope)

"I have come to terms with the diagnosis and don’t let it affect my self-worth. Its not any different than any other illness that can cause a chemical imbalance such as high blood pressure or diabetes. When it’s our brain, it's just a little harder to understand."

- Marilyn Hogan (Faces of Hope)

"You might feel that nobody can understand what you’re going through, and I believe you are right. Nobody else can really understand what you’re thinking or why you’re feeling a certain way. But I think its important to know that you are loved."

- Marilyn Hogan (Faces of Hope)


"There is help out there – you just need to ask for help first and truly seek and accept the help that is offered, even if you don’t really understand how you are going to get better. But have the faith that you will."

- Marilyn Hogan (Faces of Hope)


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