Taking the first step to admit you or a loved one is struggling and asking for help takes enormous courage. Concerns about treatment, cost, stigma, and a general sense of overwhelm can often keep us from asking for the help we need. When we are struggling, even making a phone call can feel daunting. Scroll below  to understand which resources are appropraite for your situation.

don't know where to start?

Building Hope and FIRC now offer Community Mental Health Navigation (CMHN) Services! CMHN IS NOT A CRISIS RESOURCE. Our community mental health navigator is here to help you get connected to the right mental health resource once you or your family have decided you need help. Please CLICK HERE for more information on our CMHN program and how to receive services. 




Are you or someone you love in immediate need of help?

Below is a guide to help you understand what options you can take in extreme risk, moderate risk, or low risk situations.




  • If someone is bleeding, has ingested something toxic, has a weapon or is currently in the process of self harming or harming others, this is considered imment risk and you should call 911 immediately.


  • If someone has intense and active suicidal ideation or is in extreme emotional distress you should call Mind Springs Crisis Line


COLORADO CRISIS SERVICES : 1-844-493-8255 — If someone is experiencing emotional disturbances, distress and is hoping to talk to a peer or clinician over the phone for immediate support, call Colorado Crisis Services.  This line is staffed 24/7 with licensed mental health clinicians and peers. If the situation escalates while on the phone with Colorado Crisis Services, they will contact local dispatch and support you or your loved one by initiating a welfare check.


SUMMIT COMMUNITY CARE CLINIC : 1-970-668-4040 - During normal business hours, you or your loved one may go to the Care Clinic for walk-in/open access to try and get an urgent/same day visit with a behavioral health professional.

REFER TO A MENTAL HEALTH PROFESSIONAL : If you or your loved one is under the care of a local therapist, we recommend you reach out to them (for a full list of Summit County therapists, please click here 

IF AT RISK PERSON IS NON-COOPERATIVE OR NOT PRESENT — you can call Colorado Crisis Services (1-844-493-8255) and ask for them to do a welfare check on the person of concern.


Ask the person if they are in danger of hurting themselves or others. If they are, refer to MODERATE RISK. 

If they answer no, but the person is struggling you can refer directly to Summit Community Care Clinic, Mind Springs Health, Building Hope, or any private community therapist. See MODERATE RISK COLUMN for 

Always do your best to follow-up to make sure the person was able to connect with services. 


Colorado Crisis Services : 1-844-493-8255 — 24 hrs*
Mind Springs Crisis Line : 1-888-207-4004 — 24hrs*
Mind Springs Health : 970-668-3478
Summit Community Care Clinic : 970-668-4040
Suicide Hotline : 1-800-273-8255 —  24 hrs*
Summit Advocates for Victims of Assault : 970-668-3906 — 24hrs*
Building Hope : 970-389-1151
Dispatch : 970-668-8600 
Safe Haven Detox : 970-668-9100


Mental health is an important part of our medical health. Taking a mental health screening is the quickest way to help you assess whether you or someone you love should connect with a mental health professional. We call it a check-up from the neck-up. Screenings are always confidential and anonymous. Immediately following the screening you will be provided with the results of your screening and local resources you can connect with to support you moving forward.


  • It is helpful to follow-up with the person who was in crisis to see if they were able to be seen or have an appointment scheduled in the near future. Regular check-ins can be helpful at this level until they are able to be seen by a professional
  • If it is determined by professionals that person is not in immediate danger, a safety plan will be made as well as a treatment plan. Important people and support networks should be informed of risk and of safety plan. Depending on stability of person, he/she will likely return to regular activities and day to day responsibilities. 
  • If it is determined that person *is* an immediate threat (typically involving plan, intent and means present), the person will likely be hospitalized through Mind Springs Health crisis services. 

"Everything that is done in the world is done by hope."

- Martin Luther King Jr.

"No matter how dark the moment, love and hope are always possible"

- George Chakiris

"I have always believed that hope is the stubborn thing inside of us that insists that despite all evidence to the contrary, something better awaits us"

- Barack Obama

" Hope is the thing with feathers that perches in the soul and sings the tune without the words, and never stops at all."

- Emily Dickinson

"When you walk to the edge of all the light you have and take that first step into the darkness of the unknown, you must believe that one of two things will happen, there will be something solid for you to stand upon, or you will be given wings to fly."

- Patrick Overton

"The biggest lie to buy into is to think that you’re alone... You’re not. Hope is always closer than you know. You’re more loved than you feel. And you’re stronger than you realize."

- Bethany Morris

"Empathy is simply listening, holding space, withholding judgment, emotionally connecting and communicating that incredibly healing message of "you’re not alone".

- Unknown

"Small acts, when multiplied by millons of people, can transform the world."

- Howard Zinn

"Ah, kindness, what a simple way to tell another struggling soul that there is love to be found in this world."

- Anonymous

"I realized that there are a lot of other people out there who can relate to what I’ve been though. So I’ve become more comfortable with sharing some of my story and letting people know that I have been through hardship too."

- Emily Steingart (Faces of Hope)

"I struggle, but I continue to choose the high road. When I share I feel a little bit lighter because I’m being honest with myself."

- Emily Steingart (Faces of Hope)

"Life is fragile and I now know it is also unpredictable. Glenn’s death has underscored a core belief of mine that we are able to overcome most all of what life throws in our paths by acknowledging it, accepting it, feeling it and knowing that we will, with time, feel the warmth of the sun and another beautiful day."

- Marsha Cooper (Faces of Hope)

"I think the point of ‘normalizing’ it (mental health) is that many many others feel that shadow so we shouldn’t be afraid to talk about it. It doesn’t mean that myself or anyone else suffering has done something wrong. It just is."

- Sam Higby (Faces of Hope)

"Nothing missed and no regrets. Live on in peace, health and happiness. Look for meaning where you can and cherish the mystery when you can’t."

- Same Higby (Faces of Hope)

"I have come to terms with the diagnosis and don’t let it affect my self-worth. Its not any different than any other illness that can cause a chemical imbalance such as high blood pressure or diabetes. When it’s our brain, it's just a little harder to understand."

- Marilyn Hogan (Faces of Hope)

"You might feel that nobody can understand what you’re going through, and I believe you are right. Nobody else can really understand what you’re thinking or why you’re feeling a certain way. But I think its important to know that you are loved."

- Marilyn Hogan (Faces of Hope)

"There is help out there – you just need to ask for help first and truly seek and accept the help that is offered, even if you don’t really understand how you are going to get better. But have the faith that you will."

- Marilyn Hogan (Faces of Hope)